At White Knight Labs, we are dedicated to providing exceptional training experiences for our students. To ensure transparency and fairness, our refund policy is as follows:
1. Live Training:
Refunds are not issued for canceled live training sessions, as it is impossible to foresee unforeseen circumstances. Additional live training dates are made available for students to attend, ensuring flexibility and access to the content.
2. On-Demand Training:
Our team is available to support on-demand students during standard business hours, Monday through Friday, 8 AM to 5 PM EST. If you require assistance, please email us at training-team@whiteknightlabs.com. We will do our best to respond within 3–5 business days.
3. General Policy:
All purchases are final. By submitting payment, students acknowledge and agree to these terms, understanding that refunds are not provided for live or on-demand training under any circumstances.
If you have any questions or require assistance, please contact us at training-team@whiteknightlabs.com
Together, John Stigerwalt and Greg Hatcher have built White Knight Labs into a premier destination for cybersecurity training. Their commitment to excellence and innovation continues to drive WKL forward, providing top-tier education and resources to cybersecurity professionals worldwide. Whether you are a beginner or an experienced professional looking to enhance your skills, White Knight Labs is here to help you achieve your cybersecurity goals.